Company – Credit Requests

A newly entered Company defaults to the type “Prospective”. Until there has been a credit request check completed, the Company cannot be set to Active. If a Company is not Active a Person cannot be added as active to an Order.

People2.0 suggests requesting credit as early in the sales process as possible. Before you may fill an order with a Company, you must ensure that a Credit Check has been done. After this is complete (and depending upon the results of the check), credit will be assigned in Stafftrak, the Company be set as Active, and Persons may be added to the order as active (to pay them).

Why is a Credit Request required?

• Provides early acknowledgement the prospective Company is viable and worth pursuing.
• Affords the opportunity to negotiate terms early in the process (valuable for high volume accounts).
• Eliminates embarrassment of negotiating rates to find out the business relationship will not be pursuable.
• Ensures People2.0 has reviewed the Company credit history and that you can continue to focus on customer service and closing the sale.

COMPANY CREDIT REQUEST

1

Add a Company by entering in required information and saving the Company file. Within the Saved Company file, on the Summary tab, select the Credit Request button.

Note: Before submitting the request, please ensure that the company file in Stafftrak is complete with full Company name, full company address and phone number. It is also quite helpful to include the company website (if applicable).

Without complete information this will make the Credit Check process difficult to complete.

2

Within the Credit Request screen, enter in all red (required) fields. Select Submit when complete.

Note: We recommend calculating approximately 1 month of invoicing since the default Invoice Due date is 30 days from the date of the invoice.

3

Once Submitted, the Company file will populate with a Note and a Task sharing the submission of the credit request directed to People2.0.

4

After the credit request has been completed, another task will populate in the Company file and within the users Task list.

Note: If this was for a new Company, the Company will also be made Active.

5

In some cases, within an Order, you may receive a message that says the current A/R exceeds the credit limit on a Company. This means the Company doesn’t have enough credit and you need to submit a request for Additional Credit. Within the Company file, select the Credit Request button, and from the Request For field, select Additional Credit.

6

If the credit check is unsuccessful, contact your Collector to find out more information. There may be options that will allow you to do business with this client, such as Accounts Receivable Insurance and/or payment by credit card.

If there is not enough information about the company, you may be asked to get Credit References for the Company